These Black Granite Surfaces in Manhattan Have a Beautiful Shine Thanks to Our Hard Surface Restoration Services

June 05, 2024

Natural stone surfaces are beautiful and durable, making them an excellent choice to enhance any area with their stylish appearance. However, they can become dull and unappealing due to daily wear and harsh cleaning products. In many cases, this long-term damage requires professional restoration. We recently received a request from a client in Manhattan, NY, experiencing a similar issue.


She had gorgeous black granite surfaces, but they deteriorated over the years and looked dull and unappealing. The owner was unhappy with the appearance of the surfaces and knew she needed professional help to restore them. After considering her options, she searched online for hard surface restoration services in Manhattan, New York, and found a link to our website at the top of Google's results.

The homeowner had a wonderful experience on our user-friendly site. She enjoyed reading our blog posts and exploring our picture gallery, which showcased before and after pictures of our work. Impressed by the high quality of our previous jobs, she felt confident requesting a free evaluation at her convenience by filling out our online scheduler.


Sir Grout is dedicated to maintaining a professional image that reflects our commitment to exceptional service. Our vehicles and equipment are meticulously maintained and clearly labeled, ensuring our customers can easily identify us upon arrival. Dressed in sharp uniforms, we arrived on time and promptly began the in-home consultation, quickly assessing the issues with the black granite bathroom floor and countertops.

We noticed a few problems, including the surfaces' lackluster appearance and stains. We explained to the owner that daily wear and tear, harsh chemicals, or acidic substances that dry on the surfaces can cause these issues. In addition, we noticed that the stone wasn't properly sealed, which is a problem that can lead to further damage and decay.

After our assessment, we recommended our hard surface restoration services to revamp the bathroom floor and the countertops. Our professional renewal process employs top-of-the-line equipment and proprietary products to achieve exceptional results. We assured her we would repair the damage and restore the shine to the black granite surfaces.

We then provided a no-obligation quote and a detailed outline of all the steps needed for the restoration process. The customer was pleased with our proposed solution and requested to schedule the job for a future date and time that suited her.

Ensuring the safety of our client's property is our top priority. From the initial free quote to project completion, we protect all areas during our work. As scheduled, we returned to our client's home, eager to begin restoring the surfaces. After setting up our equipment, we followed our multi-step process on the countertops, keeping our client informed and addressing all her questions.

First, we deep-cleaned the surfaces using our exclusive cleaner. Our stone-safe product is crafted with high-quality ingredients that won't leave a residue or damage the granite.

Next, we used low-grit diamond pads to hone the stone, gradually increasing the grit level until all the damage was removed. Honing resulted in a matte finish, so polishing was needed to restore the vibrant shine. We then ground the stone with high-end polishing powders, making the granite surface glossy and reflective.

For the final step, we applied an impregnating sealant to the surface. This sealant protects the stone from spills, water damage, etch marks, and stains. Additionally, it enhances the surface's overall appearance and makes maintenance easy. With proper care, this protection can last for a long time.

We followed the same procedure on the bathroom floor, beautifully restoring the black granite surface.

After completing the job, we cleaned up and invited our client to inspect the results. The owner was thrilled to see her granite surfaces shiny and beautiful and expressed her satisfaction, saying our work had exceeded her expectations.

She thanked us for our excellent performance and assured us she would recommend our services to family and friends with similar hard surface-related issues.

Before leaving, we took some time to give our client some recommendations and helpful tips for better maintenance. We recommended keeping a weekly cleaning routine using pH-neutral and soap-free cleaners like Sir Grout's Natural Hard Surface Cleaner. Our product delivers remarkable results without damaging the stone, and it's non-toxic, making it safe for everyone in the home, including pets.

We advise against using soap-based products or substances with acidic properties as they contain harsh chemicals that can damage the granite. Additionally, they leave a residue that can dry on the surface, leading to discoloration, staining, and other issues such as etching.

It is also important to remove spills with paper towels or terry cloths. Avoid using abrasive tools because they can scratch the stone. In addition, use coasters and avoid leaving wet dishes or glasses to dry on the countertops to prevent etching and staining. When preparing meals, use cutting boards and never put hot pots directly on the surface.

Are you tired of your natural stone surfaces looking lackluster and dull? Don't worry, Sir Grout Manhattan's top-of-the-line restoration processes can revamp any surface in your home and make future maintenance effortless. Contact us today by calling (718) 557-9283 or by using our online scheduling option to arrange a free quote.