A Flawless Grout Cleaning Service Restored This Bathroom in Manhattan, NY
January 15, 2024
Bathrooms can be difficult to maintain because they are one of the most frequently used areas of the home. In some cases, professional help is required to restore long-term damage caused by wear and tear or improper cleaning methods. This was the case for a resident of Manhattan, NY, who had been trying to restore her bathroom. Even with regular cleaning, she was disappointed to see that the surface still looked dingy and unappealing.After trying alternative methods that didn't work, the owner went online and searched for grout cleaning services in Manhattan, New York, and found Sir Grout Manhattan at the top of Google's results.
She visited our user-friendly website and was happy to see how much information was available. She then read a few of our blog posts and viewed before and after pictures, which gave her the confidence to fill out our online scheduler to request a free evaluation on a day and time that was most convenient for her.
As always, we arrived on time, in uniform, and in our Sir Grout vehicle on the inspection day. We quickly assessed the issues in her bathroom and noticed the grout wasn't adequately sealed, which had contributed to the staining, discoloration, mold build-up, and grout decay.
We discussed our assessment with the owner and suggested the best solution to address the problems and restore the surface. We recommended our tile and grout cleaning, recoloring, and sealing services using Sir Grout's proprietary products. We told her we would replace the damaged grout, color seal the grout to bring back its original color, and ensure her bathroom would look like new when finished.
We gave her a no-obligation quote outlining the work we would perform. She was pleased with the reasonable quote and immediately requested to schedule the job on a future date and time that was convenient for her.
We arrived on the appointed day and time, ready to begin the job. After preparing the area with clear plastic and masking tape to ensure it was protected while we worked, we set up our equipment and started our multi-step process, letting the homeowner know we were available to answer all her questions.
First, we cleaned the surface using a high-speed scrubber and our exclusive cleaner. We explained to the client that our product uses high-quality ingredients that wouldn't leave a residue or damage the surface.
Next, we used a 275-degree vapor steam cleaner to remove embedded dirt and kill mold spores. When the grout was spotless, we repaired decaying and damaged grout to ensure a beautiful, renewed appearance.
Finally, we sealed the grout lines with our flagship sealant, ColorSeal, a high-quality product that protects against dirt, water, stains, and other damage. It also reduces wear and tear, making it easier for the homeowner to maintain.
During our free assessment, we had already explained to the client that what makes our ColorSeal stand out is that it gives grout a uniform color and a completely revitalized appearance, improving the surface tenfold. In addition, our large variety of colors almost always ensures we have a color to match the original color of the grout, or many homeowners choose to change it, providing a new look.
After cleaning up, we invited the homeowner to view the results. Our client loved the renewed appearance of the surface and said she felt like she'd stepped into a new bathroom. She told us our job exceeded her expectations, and after thanking us, she promised to recommend Sir Grout's services to family and friends with any hard surface-related issues like hers. She also mentioned she would leave a five-star review on Google to ensure others knew about Sir Grout's outstanding products and services.
Before leaving, we gave the homeowner some recommendations and helpful tips for maintaining her restored surfaces. We suggested a weekly cleaning routine using pH-neutral and soap-free cleaners like Sir Grout's Natural Hard Surface Cleaner. We told her it delivers outstanding results, and because it's non-toxic, it won't harm anyone in her household, including pets.
We also suggested she avoid using soap-based products or substances with acidic properties because they contain harsh chemicals that damage the surface and leave a residue that often seeps into the grout, causing discoloration, staining, and other issues.
Since mold and mildew are a potential health threat, we emphasized the importance of taking measures to help prevent their growth. We suggested keeping the area well-lit when possible, providing a source of fresh air by leaving a door or window open, and drying surfaces with a squeegee, towel, or terry cloth.
Are you ready to have a revitalized bathroom as well? Sir Grout Manhattan can clean and restore your hard surfaces and bring back their beauty in no time. Contact us today by calling (718) 557-9283 or by scheduling a free quote. If you would like to see more, check out our picture gallery, and don't forget to subscribe to our newsletter to avoid missing our latest promotions and updates.