Our Certified Technicians Completely Overhauled This Tile Floor with Our Hard Surface Restoration in Upper West Side

September 07, 2020

The manager of a retail building in Upper West Side contacted us because there was a problem with the property's floor. Over the years, the surface had received heavy wear and tear. As a result, the tiles and the grout suffered intense deterioration. The cleaning staff performed regular maintenance, confident they could solve the issue. Unfortunately, after several attempts, they were not successful. Unable to find a solution, they notified the manager of the problem.


After seeing the damage, the manager decided the best option was to hire professionals. He went online and searched for Upper West Side Hard Surface Restoration Services. The top results of the search led him to Sir Grout Manhattan. After browsing our picture gallery, and reading the positive feedback from our loyal customers, he was convinced we were the right choice. He called us, explained the issue, and asked for a free consultation.

Following the manager's request, we arrived to inspect the floor and to offer an effective solution for the problems. We immediately noticed the surface looked run-down unappealing. As we continued the evaluation, we learned it was necessary to seal the surface. We explained common grout is porous and can absorb all sorts of external agents. Keeping the surface fully sealed is essential to prevent future damages. When we finished the inspection, we concluded that regular cleaning wouldn't work as expected. This job required Sir Grout's professional process and high-end equipment. We offered our hard surface restoration services to address all the damages and give the floor a revamped new look. The building manager was happy with our proposal, so he hired us and we set up a date for the job.

As scheduled, we returned to the building with the necessary equipment to restore the floor. To ensure the best results, our process consists of several thorough steps. We began by cleaning the surface using our exclusive pH-neutral natural hard surface cleaner and a high-speed scrubber. Our top of the line product is soap-free and won't cause any damage. It is made with high-quality ingredients and offers many benefits. Our cleaner in conjunction with our machine successfully removed all the dirt. Once the floor was spotless, we continued with the grout repairs. Using professional diamond saws, we worked on the entire surface and addressed all the issues.

To finish the job, we applied a coating of to MicroGuard High Durability Coatings Page (Opens in a new tab)" target="_blank">MicroGuard High Durability Coatings. This added a stunningly beautiful finish that protects the surface from abrasion, staining, and chemical substances. It provides unmatched strength, durability, and wear resistance. MicroGuard is ideal for commercial settings because it produces long-term results with hydrophobic protection that repels dirt and other debris, resulting in significant reductions in cleaning and maintenance costs. With proper care and maintenance protocol, the coating can last up to five years. When we finished the restoration, the floor looked great and the surface was ready to endure heavy foot traffic.

Our client was very happy with the results of our work. He loved the beautiful new look of the floor. The building manager was pleased because the restoration had been cost-effective, efficient, and fast. After thanking us, he assured us he would recommend Sir Grout Manhattan to everyone.

Commercial buildings can receive hundreds of visitors daily. As a result, floors can deteriorate quickly and lose their appeal. To prevent damages and keep these challenging surfaces in top condition, it's necessary to follow Sir Grout's recommendations. Before leaving, we gave the cleaning staff of the building some suggestions for safer and more effective maintenance. We recommended using only pH-neutral soap-free cleaners Sir Grout's Natural Hard Surface Cleaner. Our product doesn't leave any harmful residue. It is also non-toxic and safe for everyone. Setting a regular cleaning routine is the best way to prevent the accumulation of dirt particles.

We do not recommend using soap-based cleaners or substances with acidic properties. These products contain harsh agents and leave a residue that seeps into the grout. This can lead to more severe issues like structural damage. When applying the cleaning solution, always use clean mops, and let the surface dry completely before entering the room again. Avoid using abrasive tools because they can leave scratches.

As you can see in the before and after pictures, Sir Grout Manhattan provides outstanding results. With our professional assistance, restoring your damaged surfaces can be easy and fast. We offer qualified services that are effective in any setting, including bustling commercial environments. As a leading company in the hard surface restoration industry, we have years of experience providing reliable solutions to countless satisfied customers. Don't hesitate to contact us by calling (718) 557-9283 or by filling out our "Request a Quote" form for a free consultation. Follow the link to learn more about our commercial restoration services. Discover what our maintenance program can do for your business. If you would like to keep up to date with our latest info and promotions, please be sure to subscribe to our newsletter.

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