Our Stone Honing Service Restored the Color of a Beautiful Black Marble Floor in Manhattan, NY

May 11, 2020

Marble has become a popular choice for interior home design. Due to its unique appearance, this natural stone enhances the overall feel and beauty of any room where it has been installed. Like most surfaces, however, marble can deteriorate over time. Recently, we got a call from a resident who noticed her marble floor had lost its shine. Even though this homeowner's natural stone floor had given her home an elegant appearance for many years, it now needed a touch-up to regain its former glory.


Prior to calling us, the homeowner tried restoring the floor using harsh cleaning solutions. Unfortunately, her attempts only made matters worse. On top of being dull, the stone tiles became etched and stained. After she realized she couldn't remove the etch marks with any of the cleaning methods or products that had been recommended to her, she went online and searched for stone honing professionals in Manhattan, NY. She found Sir Grout Manhattan's services in the top search results. When she finished watching some of the video testimonials left by previous customers, she called to schedule a free in-home assessment.

Marble is an often-preferred material for flooring. Even though this type of natural stone is porous, proper maintenance is all it takes to keep it in good condition. For this reason, we always recommend keeping marble surfaces sealed to keep it protected from harmful external agents.

Our specialists visited the client's home on the appointed date to assess the marble floor. After a thorough inspection of the surface, they suspected the damage might have been the result of prolonged exposure to acidic substances. The customer later confirmed their suspicions when she showed them her cleaning products. Most of the store-bought cleaners contained acidic properties.


Since the floor's sealant had worn out, the cleaners ate away at the top layer of the stone, causing it to appear discolored. Concerned, the client asked if the problem could be fixed. Our techs assured her they could restore the floor with a stone honing and polishing service. They would also seal the entire surface with Stone Armor, our proprietary sealant. Feeling relieved, the customer agreed and set up an appointment for the job.

Our experts went back to the client's home on the scheduled day to perform the service. Prior to honing the surface, our crew cleaned the floor using a pH-neutral cleaner and a high-speed scrubber. On top of being safe for natural stone, our flagship cleaner contains agents that can help inhibit the growth of bacteria, fungi, mold, and other microorganisms. Once they finished cleaning the floor, our techs began the honing procedure. To do this, they used different sets of diamond pads and abrasive products to bring out the marble's original color. Next, they polished the entire surface to give it a beautiful glossy finish. To protect the natural stone floor from future wear and tear, our professionals finished the job by coating the floor with Stone Armor. This is an impregnating sealant that protects natural stone against water, stains, mold, and mildew. It also helps preserve the appearance of the floor for long periods of time.

Our team showed the customer the results. The floor looked beautiful and made the customer very happy. She was amazed by how they had managed to bring the floor back to life. She thanked our team and said she'd recommend our services to anyone in need of hard surface restoration.

Before leaving, our experts gave the customer a few maintenance tips. They first recommended using cleaning products specifically designed for natural stone. One of such products is Sir Grout's Natural Hard Surface Cleaner. Unlike most store-bought products, our cleaner contains all the necessary elements to keep the floor free from dirt. It also helps prolong the lifespan of the sealant. Our techs also suggested wiping the excess moisture away after every cleaning session to avoid spreading dirty water across the surface. Lastly, our crew recommended scheduling regular maintenance sessions to ensure everything is in good shape. Leaving issues unattended can lead to severe damage and costly repairs.

When your natural stone surfaces can't be salvaged with conventional means, it's best to let professionals restore it. Here at Sir Grout Manhattan, we have the necessary tools and expertise to offer the best stone restoration services in the industry. Call us at (718) 557-9283 or fill out the "Request a Quote" form on this page to schedule a free evaluation today. Don't forget to subscribe to our newsletter to keep up with our latest news and promotions.

If you found this article helpful then let us know in the comments section below. Likewise, feel free to share it using the share options below. Want us to cover another topic of your interest pertaining to Hard Surface Restoration? If so, then like us and follow us on social media, and post to any of our social media profiles the topic you'd like us to discuss: Facebook Sir Grout Manhattan, Instagram @sirgroutmanhattan, and Twitter @SirGrout.