Our Stone Polishing Crew Transformed This Marble Floor in Harlem, NY

August 02, 2024

A homeowner in Harlem, NY, didn't want to see her floors deteriorate after years of dedicated care. For the first time since she bought her house, the white marble surface of her bathroom floor looked dull and lifeless. Getting the tiles to shine was an endless struggle, and the homeowner worried about causing damage to the stone if she scrubbed too hard.


One of her neighbors recommended Sir Grout Manhattan when the homeowner complained about her lack of results, so she started reading as much as she could about our stone polishing services in Harlem. Our website made the best first impression and she was even more reassured after reading dozens of positive reviews from all over the area. After a quick phone call where our agent provided some additional information, she secured an in-home evaluation with our crew.

They visited her house later that week, only two days after her call, and she immediately led them to her master bathroom. There, our techs could see that the tiles had lost their appeal despite a unique design that would usually give the room a modern touch. They didn't shine, and that brought more attention to the etch marks on the surface. As our experts told the client, regular cleaners wind up triggering this discoloration after exposing the tiles to many harsh ingredients.

The best course of action was to hone and polish the floor after a thorough cleaning session. Our specialists confirmed that the restoration could be completed in a single visit and offered to return the next day for the job, to the client's great delight.

Less than 24 hours later, they were back at the house with all the necessary equipment to give the floor a full makeover. After preparing the area with clear plastic and masking tape, our techs deep-cleaned the surface to get the embedded dirt off the floor. They used a stone-safe formula and ran a high-speed scrubber multiple times until all the residue was eliminated and they got ready for the next step.

Then, they honed the entire marble surface with three sets of diamond pads, gradually increasing the level of grit as they worked through all the etch marks. Once the floor had taken a nice matte finish, our experts used high-end polishing powders to restore the tiles' natural shine. To complete the process, they applied stone sealant and buffed the floor to show off its transformation.

Our techs invited the client back into the room when they were done. As expected, she loved the result from the moment she saw the beautiful marble surface, stating that the tiles hadn't shone like that for a long time. She also promised to recommend our stone services to everyone in Harlem, NY.

While putting away their equipment, our experts outlined some additional cleaning pointers for the client. They warned against exposing marble surfaces to harsh chemicals and recommended pH-neutral products like Sir Grout's Natural Hard Surface Cleaner. Unlike most off-the-counter cleaners, our product's formula doesn't have acidic imbalances to corrode stone surfaces. It removes all the stains and preserves the marble's natural shine for much longer, so homeowners don't have to struggle to make their floors look as good as new.

To remove any marks remaining on the stone, we recommended using only non-abrasive tools like a towel, a mop, or a terry cloth. Keep in mind that these tools need to be washed after each session to keep the dirt from traveling to other parts of the house.
Lastly, our techs reminded the client to open the windows and leave the bathroom door ajar during the day. This would help improve indoor ventilation and stop the spread of mold around harder-to-reach areas. In many cases, a healthy dose of fresh air is just what you need to get the desired result.

Do you want the perfect solution to preserve your marble surfaces? The team at Sir Grout Manhattan will be happy to assist you. Our stone polishing services will make your floors and counters shine like never before, and the result will stay on your surfaces for a long time. If you're interested, just call (718) 557-9283 or schedule a free quote online to request an appointment. Also, don't forget to subscribe to our newsletter so you don't miss our latest promotions and updates.